I have a fantastic plumber, a superb electrician and marvellous builder/handyman. These three men are real finds. They are rare honest tradesmen and are so good at what they do that I must remember to write their numbers down in my address book. If I lost my mobile phone, I'd be back to pin-sticking in the Yellow Pages, which, as I have come to find, is not a source of high quality workers.
Today, our builder/handyman came round to do some work on our flat. I added to his workload by asking him if he would please put up two shelf units in the bathroom and en suite shower, and he did so without question – and without an extra charge. We drank tea and talked about crime, punishment, political correctness and common sense. All in a day's work.